addition to the documents and educational
materials collected for its library, CDI regularly
researches a credit and/or collection topic and
makes the information available, as part of its
“Quick Reference” series, to its clientele.
The subjects of the Quick References
usually come, directly or indirectly, from CDI
clients - a suggestion made, a question asked or a
concern expressed over a specific situation.
CDI’s Quick References are free of
charge, available 24/7 through the Client Portal
and past issues are always available.
to address a subject of particular interest to a
creditor and tailored to the experience level of
the credit staff, CDI’s webinars and seminars
are developed to engage, motivate and educate.
Creating an informal, interactive atmosphere, CDI
brings a new perspective to the art of managing
receivables. From the first notice and call to the
intricacies of commercial litigation, each program
is focused on the importance of everyone,
regardless of title or job description, who comes
in contact with a delinquent customer.